What happens if the sheets arrive damaged or faulty?
Our consumables are subject to rigorous quality control. We guarantee that they fully comply with requirements when delivered. If a consumable arrives damaged or faulty when unpacked, our Customer Service team will replace it immediately.
After-sales service & contact: for any questions or assistance, contact us at hello@hexatrap.com or through the contact form on our website.
FAQs From Same Category
Replace the adhesive sheet regularly. Check it at least once a month and replace it sooner if it is saturated with insects, dust or pollen, or if its adhesive surface has dried out.
No. It is made of mineral oil and polymers and contains no insecticide. Please note, however, that it can be very sticky on fingers. In case of contact, wash your hands with soap or a fatty substance (oil) to dissolve the glue.
It is at the heart of the HexaCatch trap. It lines the inside of the device and mechanically captures female mosquitoes that land on it to lay their eggs. Once stuck, they cannot leave. It is a 100% environmentally friendly trapping method, with no electricity and no insecticide.
On average, a sheet remains effective for 2 weeks. However, this depends on your environment. Replace it if:
- It is covered with insects (saturated).
- It is no longer sticky because of a heavy build-up of dust, soil or wind-borne pollen.