What happens if a gel refill arrives damaged or faulty?
Our consumables are subject to rigorous quality control. We guarantee that they fully comply with requirements when delivered. If a consumable arrives damaged or faulty when unpacked, our Customer Service team will replace it immediately.
After-sales service & contact: for any questions or assistance, contact us at hello@hexatrap.com or through the contact form on our website.
FAQs From Same Category
The syringe contains 30 g of attractant gel, i.e. 10 g per month.
This means that one syringe provides 3 months of use under normal conditions. Replace the refill every month, using the 10 g dose, to maintain optimum attractiveness. Store refills in a dry place away from heat.
Our attractant gel syringe, developed in France, is specifically designed to target:
- Common mosquitoes (genus Culex).
- Tiger mosquitoes (genus Aedes). Each syringe contains 30 g, i.e. 10 g per month, which corresponds to 3 months of effectiveness. To maintain optimum attractiveness, replace the refill each month using the recommended dose.
Yes. To guarantee optimum effectiveness of its active ingredients, attractant gel has a shelf life of 2 years from its manufacturing date. You will find the use-by date printed directly on the packaging. You can order several refills in advance for the season. We advise storing new syringes indoors, in a dry place away from high temperatures.
Each syringe contains 30 grams of active gel. The recommended dose is 10 grams per month. Simply use the graduated ring on the syringe plunger: adjust it to dispense the exact dose into your trap’s reservoir. One syringe therefore guarantees 3 months of continuous protection.