I want to stop using Hexatrap: how can I return my cylinders permanently?

To return your cylinders without purchasing new ones, request a free return label from our after-sales service. For every cylinder returned permanently in good condition, we will pay you a €2.00 incl. VAT return bonus.

Are you satisfied with this article? Usefulness of the article: 1 / 0
No

FAQs From Same Category

Who owns the CO₂ metal cylinders?

Hexatrap metal cylinders remain the exclusive property of FAVEX at all times. When you place an order, you pay for the gas (the contents) and for the grant of a temporary licence to use the cylinder (the container).

Are you satisfied with this article? Usefulness of the article: 0 / 2
No
How do I return my empty cylinders?

You have a strict 60-day period after receipt to return your empty cylinders to us. This return is 100% free thanks to the prepaid GLS label provided in your parcel.

Are you satisfied with this article? Usefulness of the article: 0 / 2
No
What packaging rules apply when returning gas cylinders?

For safety reasons related to ADR transport, follow these rules:

  1. Use only the original box (it is approved for this purpose).
  2. Seal the box securely with good-quality adhesive tape.
  3. Remove or cross out all previous labels and barcodes using a marker pen.
  4. Attach the new return label flat on the top of the box (do not fold it over an edge).
Are you satisfied with this article? Usefulness of the article: 1 / 0
No
What happens if I do not return my CO₂ cylinders?

If you fail to return them within 60 days, a penalty of €20.00 incl. VAT per missing cylinder will be charged to your bank card.

Are you satisfied with this article? Usefulness of the article: 0 / 1
No