What should I do with my empty cylinder?
Do not throw it in the bin. Our cylinders are part of an environmentally responsible return network. Log in to your Hexatrap customer area to request an exchange or a free return using the prepaid label.
FAQs From Same Category
Running time depends on your programming:
- In 6 h/day mode: approximately 30 days (allow 3 to 4 cylinders for a full summer season).
- In 12 h/day mode: approximately 14 days.
- In 24 h/day continuous mode: approximately 7 days.
As the gas is under pressure, store spare cylinders away from direct sunlight and in a place where the temperature never exceeds 50°C. Never put them in a freezer.
Our consumables are subject to rigorous quality control. We guarantee that they fully comply with requirements when delivered. If a consumable arrives damaged or faulty when unpacked, our Customer Service team will replace it immediately.
After-sales service & contact: for any questions or assistance, contact us at hello@hexatrap.com or through the contact form on our website.
Mosquitoes locate their target in two stages: from far away, they detect the carbon dioxide (CO₂) we exhale when breathing. At close range, they target the smell of our skin. By releasing CO₂, your trap becomes an irresistible “beacon” that attracts mosquitoes from a very long distance. Tests show that adding CO₂ multiplies the number of mosquitoes captured by five.